Who we are
RBA is a wholly owned subsidiary of Totsol Computer
Solutions - an Australian-owned Perth-based installer and supporter
of software to the health industry since 1995. RBA was established
in 1998 to meet our client's increasing need for an alternative
data storage system with a dedicated support network to monitor,
store offsite and restore on demand vital data.
Location
RBA is located in Belmont, Western Australia. We provide
data backup services to businesses all over Australia - in both
rural and metropolitan areas.
Our clients
RBA is recommended and used by members of Australia's
leading pharmaceutical groups including Friendlies, Amcal, Guardian,
Chemmart and Terry White Chemists. To name a few.
As a data recovery solutions provider, RBA provide
businesses of all sizes with a complete data backup system guaranteed
to ensure the integrity and availability of critical information
in the event of data loss or systems failure.
What makes us different
Committed to Customer Care and Technical Support, our consultants
are available 24/7 should you require assistance in any part of
the data backup process - be it installation, everyday use or
file restoration. Whenever required, we provide onsite installations
and/or consultations at your premises. Our goal is to make the
life of business owners and administrators as easy as possible.
Should disaster strike, you can rest assured that we will minimise
your stress by taking full responsibility for restoring your files
without delay.
How does it work?
Remote Backup System software works like regular data
backup software, but with one important difference - instead of
sending backups to a tape drive or other media attached to your
computer, the RBA client software transmits your data over the
internet to our server. At a predetermined time, our server in
Belmont "wakes up" your work station and determines which files
need backing up. This is usually done after hours while your computers
are not being used but can be done at any time - on demand. It
can differentiate between old and new data, hence adding to and
building files, or do a full back up. Files are then compressed
into archives that can be 10-20% of the original file size, encrypted
for complete security and then sent, verified and stored offsite.
The system is completely automated. The client does not have to
do anything.
Why backup with RBA?
With businesses depending more and more on the data
stored in their computers, proper backups are becoming increasingly
critical. RBA accomplishes several essential steps that are often
overlooked or done improperly by other backup systems:
1. Backups are done on schedule, reliably.
Most businesses do not do this. For a variety of reasons, they
do not maintain a regular backup regimen. Usually it's because
the person responsible for doing backups (if there is one) is
too busy doing something else, or someone is using the computer
when it's time for a backup, or they simply forget. Since remote
backups are done with automated software, backups are always done
on schedule.
2. The correct files are backed up.
Ordinary backup software is often installed with a list of files
to be backed up. This set of files usually represents the state
of the system when the software was installed and often misses
critical files. Further, it often fails to back up files that
get added later. Compounding this problem, very few businesses
take the trouble to reset their backup software regularly to include
new files. RBA solves this problem by constantly reevaluating
the computer system, adding files to the backup as needed. Several
full copies of files are stored using a sophisticated version
control system unavailable in most other backup software.
3. "Proper" backup requires redundancy.
"Proper" backup requires keeping multiple copies of
the same files at different points in their development (called
versions). For example, you should have a different copy of each
backed-up file for each backup session. Further, you should be
able to easily restore any of the files up to any given point
in time. This is what the banks and big corporations do and so
should small businesses. Only RBA has such an easy to use version
control system.
4. Files are encrypted for complete security.
Tape backups are not generally encrypted which means anyone can
read the files and gain access to client databases, billing records,
payroll, tax and other important information. RBA encrypts its
backups using your choice of eight of the strongest cryptographic
methods in the world for complete security. In short, even we
can not read your files.
5. Backups are immediately sent offsite.
This is where almost every business makes its biggest mistake.
Even if you do everything else perfectly, backups are of little
use if your building burns and/or you are unable to physically
recover your tapes from the premises. Most small businesses who
do backups leave the tapes in the building with the computer.
Of course, you can see that this would be a problem in a fire,
flood or earthquake but storing your backups off site is also
useful in emergencies where businesses are forced to evacuate
their offices quickly. Even businesses that do backups and have
good, undamaged tapes have to shut down. Many go out of business
simply because they don't have access to their data.
Protect your business from a devastating loss
of critical computer data today!
Call an RBA consultant now on 1300 880 560 or
click here
to subscribe online.